Terms & conditions
It is your responsibility to review these terms and conditions each time you access this site. Your continued use of this site constitutes your agreement to abide by all terms and conditions and to any such changes in our policy.
Ownership, copyright and trademarks
close the loop solutions pty ltd has full ownership of this website, and unless indicated otherwise, owns or is licensed to use all content and other material on the website.
The material on this website is protected by copyright laws of Australia. You may not, without written consent create a link from any other website, to any page(s) on our website. We reserve the right to deny any such request and to terminate any written agreement without prior notice. Reproducing any part of this website without prior written permission is prohibited.
All company logos and images displayed on this website are the sole property of the provider. They must not be reproduced in any form without prior written consent from the third-party owner.
Third party sites
On occasion, this website may contain links to other websites that are not owned, operated or controlled by close the loop solutions pty ltd. We refer to these as “Third-Party sites”. Any such link to a Third-Party site is provided solely as a convenience to you.
close the loop solutions pty ltd is not responsible, does not endorse, guarantee, represent or hold warranties for any content or information located at any third-party site. If you choose to access a third-party site, you will be directed away from our website and will do so entirely at your own risk.
Use of this website
Our websites are hosted by professionals and operated in a secure environment. It should be noted however that there is always an inherent risk in transmitting your personal information via the internet.
Accuracy of Information
Every attempt is made to ensure that information on this website is complete, accurate and up to date. Despite our efforts, this may not be the case. We make no representation as to the completeness, accuracy or currency of any information on the site.
close the loop solutions pty ltd works to keep all details, prices, product images and descriptions displayed are correct at the time. We can not guarantee that the product image is an exact representation of the actual product; for example, the products colouring may differ slightly to an online image.
Buying products online
All orders placed through compostablealternatives.com.au website are a request by you to purchase a product and service (such as delivery and other charges) specified on our site at the time of your request. This is not guaranteed until confirmation from us is received.
We hold the right to accept or reject any order received due to a variety of reasons; product unavailability, error in price, error in your order, etc.
Through placing an online order, you are agreeing to pay for the products and delivery ordered unless you request to cancel that order and receive confirmation of cancellation prior to the postage of the products from us.
Prices of products can be changed at any time at our discretion. The price of products in your ‘cart’ but are not paid for are also subject to these changes.
We will try our best to make sure all products online are available for ordering and delivery. If a product is unavailable we will notify you of the product which is unavailable prior to payment of the product. If it is not possible to order the product then the order may be cancelled, in this case, if a payment has been taken the full amount of the product will be refunded.
If a product you have to order is on backorder you will automatically be notified online. This is a convenience for you so that you are aware there will be a longer wait for a particular item. If this does not occur but the product still needs to be ordered then we will contact you to inform you of this.
close the loop solutions pty ltd holds the right to change the price of a product at any time and will be subject to any product that is not paid in full before the change(s). All prices are exclusive of GST.
Payment terms : Net 7 days.
A subscription on YOUR terms!
Chatting to a few of you, we figured a subscription would make the whole process easier, save you time and save you money. Who doesn’t want that?
And at the same time, we didn’t want to lock you in with minimum quantities or annoying terms and conditions. So here’s the deal:
How Does It Work?
1. choose your customised quantity of product
2. choose your delivery frequency
3. receive 10% off
4. you’ll be charged on check-out and sent your first delivery straight away!
5. ongoing – you’ll be charged on the date of the month you started with us, and we’ll get your products out to you – straight to your door!
You’ll also get early access to new products releases as well as receive exclusive content and downloads we currently have in the making!
Is it worth it?
Well, well, well, of course it is!
No more stress ordering your compostable alternatives last minute – you’ll have a reliable delivery each time.
No need to order large quantities to get a better deal – simply order what you need and what fits in your budget.
What’s the catch?
No catch! You can pause or cancel your subscription at any time! You’ll be given access to your own subscription profile for ultimate flexibility!
close the loop solutions pty ltd uses Australia Post for the fulfilment of all phone and mail orders within Australia.
Provided that the products ordered are in stock and the full payment has been received the delivery time can take between 3-8 business days (Monday to Friday excluding public holidays) from the date the payment is received. For remote and isolated locations this delivery time may take longer.
If the products are not in stock and need to be ordered then this delivery time will take longer, it may be longer than 10 business days.
For our full Shipping Policy please refer to Shipping Policy.
Title and Risk
Ownership of the products purchased from close the loop solutions pty ltd & compostablealternatives.com.au website does not transfer to the purchaser until we have received payment in full for the goods. All risk is transferred to you upon delivery at your chosen address.
For any returns or exchanges of products at compostablealternatives.com.au proof of purchase must be presented. If this cannot be supplied, then it is at our discretion whether the return or exchange is accepted.
For our full Returns and Exchanges Policy please refer to Returns and Exchanges Policy.
Information provided by you
Information and ideas that you provide to this site or through other means (such as; social media, SMS, in-store and email) you are granting us permission for the use of this material, information and ideas. You are acknowledging that you accept that we can use and adapt any ideas, concepts, techniques, words, images, or other content received by any means without further restrictions or compensation.
close the loop solutions pty ltd & compostablealternatives.com.au website is not responsible for any viruses or other spyware that may be transmitted to your computer by using our website.
Limit of liability
Within the limits of the law, close the loop solutions pty ltd & compostablealternatives.com.au website excludes any liability which may arise from the use of this website or its content. Within the extent permitted by law, we will not be liable for any form of loss or damages, including loss of use, data, or profits, arising out of or regarding:
- The use, copying, or display of the contents of this site
This does not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Competition and Consumer Act 2010 or Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage (such as postage cost). Refer to our Returns and Exchange Policy.
An individual’s ability to purchase from close the loop solutions pty ltd & compostablealternatives.com.au website online may be terminated by compostablealternatives.com.au at any time without notice at our discretion for any reason.
Restrictions of Access
Use of online purchasing available at this site is offered only to persons who can form legally binding contracts under Australian Law. Our site is intended for adult consumers and is not intended to be used by underage children.
Children accessing this site should obtain the permission and guidance of a parent or legal guardian. If you choose to allow your child or a child for whom you are legally responsible, to access the site, you will be solely responsible for the online conduct, monitoring of website use and any consequences because of use of this website by a Minor.
You agree to use this website at your own risk. Neither close the loop solutions pty ltd & compostablealternatives.com.au website nor any affiliated parties guarantee the accuracy or completeness of the site or any content, information or services provided or made available. The site may be out of date, for which close the loop solutions pty ltd & compostablealternatives.com.au website assume no responsibility.
We will not be liable for damages or viruses that may infect, your computer, telecommunication system and equipment or property, caused by accessing, use of, browsing or downloading from our website.
We will not be responsible for any consequential loss of data, profit or work-related interruptions as a result of the use or inability to use our website and subsequent online facilities. We will not be held accountable or responsible for any cost incurred in relation to recovery of lost data or profit.
Questions about the Terms of Service should be sent to us at [email protected]
close the loop solutions pty ltd,
E-mail: [email protected]